Q: I've downloaded your software, now how do I install it? What is a Zip file? When I double click on the ABGpro icon, a screen message tells me, "abgpro.ZIP file is not a supported file type".

A: A Zip file is a standard for software downloaded from the internet. You need to unzip it using a program like WinZip (or similar). For a good tutorial on installing Palm software, see the following link. http://www.pdamd.com/vertical/tutorials/guides/installpalm.xml